How we collect, use, and protect your personal data.
This Privacy Policy explains how AppleRehab handles personal data when you browse our website, contact us, place an order, or visit our store.
Last updated: January 2026
Privacy at a glance
Here are the main points. The full policy below explains each topic in more detail.
- We collect only the information needed to operate our store and provide services.
- We use your data for orders, delivery, customer support, fraud prevention, and legal obligations.
- We do not sell your personal data.
- Payment details are processed by secure payment providers and are not stored directly by us.
- You can contact us to exercise your privacy rights.
Customer Data
We collect information needed to process orders, provide support, and respond to enquiries.
Secure Handling
We use reasonable technical and organizational measures to protect personal information.
Order Processing
Your data may be used to manage purchases, payments, delivery, returns, and warranty support.
Your Rights
You may request access, correction, deletion, restriction, objection, or portability of your data.
1. Who We Are
This Privacy Policy explains how AppleRehab collects, uses, stores, and protects personal data when you use our website, contact us, place an order, or visit our store.
AppleRehab is a phone, phone parts, and mobile accessories store located in Paris, France.
- Store name: AppleRehab
- Address: 203 rue du Faubourg Saint-Martin, 75010 Paris, France
- Email: support@AppleRehab.com
2. Personal Data We Collect
Depending on how you interact with our website and store, we may collect different types of personal data.
- Identity information such as name and surname
- Contact information such as email address, phone number, billing address, and delivery address
- Order information such as products purchased, order number, invoice details, and return requests
- Payment-related information handled by our payment provider
- Support information such as messages sent through our contact form or by email
- Technical information such as IP address, browser type, device information, pages visited, and website usage data
- Marketing preferences, where you choose to subscribe to updates or promotional emails
3. How We Use Your Data
We use personal data only where we have a valid reason to do so. The main purposes are listed below.
- To process and deliver orders
- To manage payments, invoices, refunds, returns, and warranty requests
- To respond to customer enquiries and contact form messages
- To provide product support for phones, replacement parts, and accessories
- To improve our website, product availability, and customer experience
- To prevent fraud, abuse, payment disputes, or unauthorized activity
- To comply with accounting, tax, legal, and regulatory obligations
- To send marketing messages only where permitted or where you have opted in
4. Legal Bases for Processing
Where applicable under data protection law, we rely on different legal bases depending on the purpose of processing.
- Contract: to process your order, payment, delivery, return, or customer support request
- Legal obligation: to comply with tax, accounting, consumer protection, or legal requirements
- Legitimate interest: to secure our website, prevent fraud, respond to enquiries, and improve our services
- Consent: for optional marketing communications, cookies where required, or other optional features
5. Payments
Payments are processed through secure third-party payment providers. We do not directly store full card numbers or sensitive payment credentials on our website.
Your payment provider may process your payment information according to its own privacy and security practices.
6. Delivery and Store Pickup
When you place an order for delivery, we use the information required to prepare, dispatch, and track your order.
For delivery, your name, address, phone number, email address, and order details may be shared with delivery carriers or logistics partners.
For store pickup, we may use your contact details and order information to confirm availability and collection.
7. Contact Form and Support Messages
When you submit a contact form, we collect the information you provide, such as your name, email address, phone number, subject, reason for contact, and message.
We use this information to respond to your enquiry, assist with products, check availability, handle returns, or provide support.
9. Marketing Communications
We may send promotional emails or updates only where legally permitted or where you have opted in.
You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us directly.
We do not use contact form messages as permission to send unrelated marketing emails unless you separately opt in.
11. How Long We Keep Data
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.
Order, invoice, payment, tax, and accounting records may need to be kept for legal or administrative reasons. Contact form messages are kept only as long as needed to handle the enquiry and maintain customer support records.
12. Data Security
We use reasonable security measures to protect personal data against unauthorized access, misuse, loss, alteration, or disclosure.
No website or online transmission is completely risk-free, but we work to keep our systems and processes secure.
- Secure website access where available
- Restricted access to customer information
- Use of trusted third-party service providers
- Monitoring and updates to improve website security
13. International Data Transfers
Some service providers may process data outside your country or outside the European Economic Area. Where this happens, we aim to use appropriate safeguards as required by applicable data protection law.
14. Your Privacy Rights
Subject to applicable law, you may have rights over your personal data. You can contact us to exercise these rights.
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of personal data where applicable
- Request restriction of processing
- Object to certain types of processing
- Request data portability where applicable
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority
15. Children’s Privacy
Our website and services are not intended for children. We do not knowingly collect personal data from children without appropriate consent where required.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.
The latest version will be posted on this page with the updated date.
Questions about your personal data?
Contact us if you want to ask a privacy question, update your information, unsubscribe from marketing, or exercise your data protection rights.
Store Address
203 rue du Faubourg Saint-Martin
75010 Paris, France
Before publishing
Update this policy to match your actual tools, payment provider, delivery partners, analytics tools, marketing setup, cookie banner, and data retention periods.
This is a practical template, not legal advice. Have the final version reviewed for your exact business setup before launch.