Terms for using AppleRehab and purchasing from our store.
These terms explain the rules for using our website, placing orders, buying phones and phone parts, requesting delivery, collecting products, and contacting our support team.
Last updated: January 2026
Important terms at a glance
This summary highlights important points. The full terms below provide more detail.
- Please check product compatibility before ordering phone parts.
- Prices, stock, and product availability may change without notice.
- Do not install or modify parts if you plan to request a return.
- Contact us before sending any product back for return or inspection.
- These terms should be reviewed and adjusted to match your exact business setup before launch.
Orders
Orders are subject to product availability, payment confirmation, and order validation.
Delivery & Pickup
Delivery and store pickup options may vary depending on product stock and order details.
Returns
Eligible online purchases may be returned under applicable withdrawal and return rules.
Phone Parts
Customers are responsible for checking compatibility before ordering or installing parts.
1. Introduction
These Terms of Service govern your use of the AppleRehab website, products, services, and purchases made through our store.
By using our website, placing an order, contacting us, or purchasing products from AppleRehab, you agree to these terms.
If you do not agree with these terms, please do not use our website or purchase from our store.
2. Business Information
AppleRehab is a phone, phone parts, and mobile accessories store based in Paris, France.
Customers can contact us for questions about products, orders, delivery, returns, repairs, replacement parts, and general support.
- Store name: AppleRehab
- Address: 203 rue du Faubourg Saint-Martin, 75010 Paris, France
- Email: support@AppleRehab.com
3. Website Use
You agree to use our website only for lawful purposes and in a way that does not damage, disable, overload, or interfere with the website or its services.
You must not attempt to gain unauthorized access to our website, servers, accounts, systems, or customer information.
- Do not use the website for fraudulent activity.
- Do not interfere with website security or operation.
- Do not copy, scrape, or misuse website content without permission.
- Do not submit false, misleading, or harmful information.
4. Products and Availability
AppleRehab sells phones, replacement phone parts, accessories, and related mobile products.
We aim to display product information, images, condition, specifications, pricing, and availability as accurately as possible.
However, product availability may change, and we cannot guarantee that every product displayed will always be in stock.
- Product images may vary slightly from the actual item.
- Stock availability can change before order confirmation.
- Product descriptions may be updated to correct errors or improve clarity.
- Some products may be new, used, refurbished, compatible, aftermarket, or original depending on the listing.
5. Phone Parts and Compatibility
Phone replacement parts must be compatible with the exact model, version, and specifications of your device.
Customers are responsible for checking compatibility before ordering or installing any replacement part.
If you are unsure about compatibility, contact us before purchasing with your phone model number and the part you need.
- Check the exact phone model before ordering.
- Do not rely only on phone appearance or model name.
- Do not install a part if it appears incorrect, damaged, or incompatible.
- Installed, used, damaged, or modified parts may not be eligible for return.
6. Orders
When you place an order, you agree that all information provided is accurate, complete, and up to date.
An order confirmation does not always mean final acceptance of the order. We may cancel or refuse an order if there is a product error, stock issue, pricing error, payment issue, suspected fraud, or other valid reason.
If an order cannot be fulfilled, we will contact you where possible and provide the available options.
- You must provide accurate billing and delivery information.
- Orders are subject to stock availability.
- We may contact you to confirm order details.
- We may cancel orders affected by technical, pricing, stock, or payment errors.
7. Prices and Payments
Product prices are displayed on the website and may be updated from time to time.
Payment must be completed through the available checkout methods before an order is processed, unless another payment arrangement is clearly offered.
We do not directly store sensitive card details on our website. Payments are handled through secure payment providers where applicable.
- Prices may change without prior notice.
- Delivery fees, taxes, or additional charges may be shown at checkout where applicable.
- Orders may be delayed or cancelled if payment is not successfully completed.
- Invoices or receipts may be provided where applicable.
8. Delivery
Delivery options, delivery costs, and estimated delivery times may vary depending on your location, product availability, carrier service, and order details.
We aim to process orders as quickly as possible, but delivery times are estimates and may be affected by carrier delays, holidays, incorrect address details, customs, or other circumstances outside our control.
- Make sure your delivery address is correct before placing an order.
- Tracking information may be provided when available.
- Risk of delivery delay may increase during busy periods.
- Contact us if your delivery is delayed or arrives damaged.
9. Store Pickup
Store pickup may be available for selected products, depending on stock and order status.
If pickup is available, please wait for confirmation before visiting the store to collect your order.
You may be asked to provide your order confirmation, identification, or proof of payment when collecting an order.
- Pickup location: 203 rue du Faubourg Saint-Martin, 75010 Paris, France
- Pickup is subject to confirmation.
- Products may not be reserved until payment or confirmation is completed.
10. Returns and Right of Withdrawal
For eligible online purchases, consumers may have a legal right of withdrawal under applicable distance-selling rules.
If you wish to return a product, contact us before sending anything back. We will review your request and provide return instructions where applicable.
Returned items must usually be in the same condition received, with all accessories, packaging, and proof of purchase where required.
- Contact us before returning any product.
- Do not install, modify, or damage phone parts if you intend to request a return.
- Refund approval may require product inspection.
- Return shipping responsibility may depend on the reason for return and applicable law.
- Some products may be excluded from return if opened, installed, damaged, customized, or used in a way that prevents resale.
11. Refunds
Refunds are reviewed after the returned product is received and inspected.
If the return is approved, the refund will normally be processed through the original payment method where possible.
Refund timing may depend on the payment provider, bank, and order situation.
- Inspection is required before refund approval.
- Refunds may exclude delivery or return costs where permitted.
- Damaged, incomplete, installed, or altered products may reduce or prevent refund eligibility.
12. Warranty and Product Issues
Some products may include warranty coverage depending on product type, condition, supplier, or manufacturer terms.
Warranty information may be shown on the product page or confirmed before purchase.
If you receive a faulty, incorrect, or damaged product, contact us as soon as possible with your order number, photos, and a clear description of the issue.
- Warranty may not cover accidental damage, liquid damage, misuse, or unauthorized repairs.
- Warranty may not apply to installed or damaged phone parts if the issue was caused during installation.
- Proof of purchase may be required for warranty support.
- Your statutory consumer rights remain available where applicable.
13. Repairs and Installation
If repair or installation support is offered, availability may depend on the device model, part type, technician availability, and condition of the device.
Repair outcomes may vary if a device has previous damage, liquid damage, third-party repairs, missing components, or hidden faults.
Customers should back up important data before any inspection, repair, or part replacement.
- Back up your data before repair service.
- Remove passwords or locks if requested for testing.
- We are not responsible for pre-existing faults or data loss unless required by law.
- Repair pricing and timing may vary by device and issue.
14. Customer Responsibilities
Customers are responsible for providing accurate information, checking product details before purchase, and using products safely and properly.
For phone parts, customers must verify compatibility and should use qualified repair support where needed.
- Provide accurate order and contact details.
- Check product condition, model, and compatibility before purchase.
- Follow product instructions and safety guidance.
- Contact us before installing a part if there is any doubt.
15. Limitation of Liability
To the maximum extent permitted by applicable law, AppleRehab is not responsible for indirect, incidental, special, or consequential losses arising from website use, product misuse, incorrect installation, incompatible parts, delayed delivery, or third-party services.
Nothing in these terms limits liability where limitation is not permitted by law, including applicable consumer protection rights.
16. Third-Party Services
Our website may use third-party providers for payments, delivery, email, analytics, hosting, maps, or other services.
These providers may have their own terms, privacy policies, processing rules, and service limitations.
17. Intellectual Property
Website content, branding, layout, text, graphics, product presentation, and other materials may be protected by intellectual property rights.
You may not copy, reproduce, distribute, modify, or commercially exploit website content without permission, except where allowed by law.
18. Privacy
Your use of our website and services may involve the collection and processing of personal data.
Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.
- Contact form messages are used to respond to enquiries.
- Order data is used to process purchases, delivery, returns, and support.
- Payment data is handled by secure payment providers where applicable.
19. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, website, services, legal requirements, or operational needs.
The latest version will be posted on this page with the updated date.
20. Governing Law and Disputes
These terms are intended for a business operating in France. Any disputes should first be addressed by contacting our customer support team so we can try to resolve the matter directly.
Applicable consumer rights and mandatory legal protections remain available where required by law.
21. Contact Us
If you have questions about these Terms of Service, your order, a product, a return, or a compatibility issue, please contact us.
- Email: support@AppleRehab.com
- Address: 203 rue du Faubourg Saint-Martin, 75010 Paris, France
Questions about an order, phone, or replacement part?
Contact us before ordering if you are unsure about product compatibility, warranty, delivery, pickup, or returns.
Store Address
203 rue du Faubourg Saint-Martin
75010 Paris, France
Before publishing
Update this page with your final legal business name, registration details, VAT information, exact return window, warranty conditions, payment provider, delivery carriers, and dispute process.
This is a practical template, not legal advice. Review the final version for your exact business and local compliance requirements before launch.